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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PENNANT products

The group "New Technologies" offers for review the products of the plant PENNANT: condensate drains, dehumidifiers for air and gases, air vents, accessories
  • Steam traps PENNANT
    Steam traps
    PT10, PT11, PT11H, PT13, etc.
  • Mechanical taps PENNANT
    Mechanical taps
    PT21, PT22, PT23, PT23L, etc.
  • Float taps PENNANT
    Float taps
    PT61, PT61SS, PT62, PT62HP, etc.
  • Bimetallic taps PENNANT
    Bimetallic taps
    PT40 et al.
  • Capsule taps PENNANT
    Capsule taps
    PT30, PT31, PT33, PT32, etc.
  • Dehumidifiers for air PENNANT
    Dehumidifiers for air
    PD11, PD61, PD61SS, PD62, etc.
  • Air vents PENNANT
    Air vents
    PT31AV, PA61, PAE10, etc.
  • Accessories PENNANT
    Accessories
    BDV, IT, PDF10, PU11, etc.

NEW TECHNOLOGIES GROUP

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